Data Sheets

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Customer Support – Americas

Thales Americas Customer Support is committed to helping you keep your mission critical systems up and running. To that end, we offer a flexible range of service plans to help ensure that your Thales products never stop protecting your high value, sensitive data. Moreover, our service plans give you a significant cost advantage over traditional equipment repair and replacement options. Let Thales help put your mind – and your organization’s bottom line – at ease.

Data protection solutions and services demand high availability. That's why our customer service plans are designed for fast response to your requests – and more importantly, fast turnaround times for product replacement. Thales has developed a range of flexible, comprehensive customer service plans with different options to fit your needs.

Thales understands that one size does not fit all when it comes to our customers' requirements. That's why we offer several levels of customer service plans to meet your individual needs.

Key Benefits

  • Three distinct customer service plans which provide valuable coverage beyond the standard manufacturer's warranty
  • Response by phone, web, and e-mail
  • Access to the most recent software/firmware updates
  • Maximize uptime and performance
  • Reduce operational costs of equipment repair and replacement
  • Fast response to return requests

Thales Americas Customer Support has developed a range of flexible, comprehensive customer service plans with different options to fit your needs. Download the data sheet to learn more.

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