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Thales eSecurity Lifecycle Support Policy

Thales eSecurity continuously evolves its product portfolio in alignment with market demand, technology enhancements, and worldwide standards.

As part of this portfolio evolution, it becomes necessary to retire certain products. Thales eSecurity understands the importance of communicating these changes to our customers so that appropriate measures can be taken to ensure that transitions are implemented with minimal impact.

Thales eSecurity offers a variety of support options for all of its hardware and software product offerings. These support options vary during the lifecycle of a product as it passes through the phases of Active, Retiring, and End of Service (EOS). This policy identifies the anticipated timelines associated with product phases as well as the availability of service offerings during each phase.

Download the policy lifecycle brochure to learn more about our Product Lifecycle Schedule, hardware support, and software support .

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